Shipping policy
SHIPPING POLICY
We are pleased to offer worldwide shipping. Shipping rates are variable and contingent upon your order; please proceed to checkout and enter your shipping address for an accurate quote.
Processing Time: Orders are typically processed within 3-6 business days. During promotional or sale periods, kindly allow our team 5-8 business days to process your order.
Shipping Methods: Orders will be dispatched via your selected shipping method at checkout.
Shipping Costs: Shipping costs are computed by our carriers based on factors including your order's total value, weight, package volume, and destination.
International Orders: Please be aware that international orders may incur additional duties, taxes, or VAT charges upon delivery, depending on the regulations of your country.
Delivery Time: Our delivery times are estimated only and are not guaranteed. They will always be estimated in business days (this does not include weekends/holidays). Once the packages are sent to our shipping provider, arrival times are out of our control and in the hands of the shipping service that has been selected.
28th Ave & Co. is not held responsible for:
- Mistakes made by shipping Couriers
- Wrong addresses given by customers
- Damage to orders by postal service
- PO box issues
- Stolen packages after delivery
If you have a specific question with respect to your shipment, please contact us at support@28thaveandco.com and provide your order number.